I was distressed through the occasion — I'd prescription drugs in that baggage, and was most anxious about owning it delivered.
We ordered round vacation connecting flights by way of Charlotte from Boston to Aruba for eleven/28/2015. We paid out In addition on your “more room†seating. No where by had been we informed that these “added place†seats didn't offer a reclining option. Once we arrived in Charlotte, we boarded flight 874 only to b advised by the Captain that he required to perform some “plan servicing†that will take a “few minutes†just before we still left, due to the fact he “wouldn't be able to leave Aruba in time†if he waited to have it performed accomplished there.
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I much too had an complete nightmare of a flight with them. I filled out their 1500 word criticism kind by cutting it down to The purpose that even I did not have an understanding of what I'd undergone.
As a result of a loved ones hardship, we are not able to make our journey as Formerly planned and had to cancel our reservations. We spoke to the agent at American Airways and spelled out the situation to her, and he or she advised that we contact you.
I've had awful experiences with american Airways. i can’t even rate their buyer service since it is far beneath a just one star. consumer relations Reps are rude, short, and unfriendly.
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I am sorry to claim that our experience for the AA counter in Newark was a lot less than stellar – Of The 2 purchaser service reps with the counter aiding passengers examining in, one particular committed her time for you to ONLY First Class passengers, and another female appeared to do as small as you possibly can – as well active worrying about what Everybody else was carrying out – all except what she may be undertaking! As the line grew for a longer time, the fewer interested she grew to become, and her Angle was horrific – It took us much less time and energy to get to your Airport than it did standing in line to examine in! (in excess of an hour or so with only four persons before us). By the time we stepped up into the counter – a whole new agent acquired on board – we had to “quiet ourselves down†– you can envision how one other forty or so persons began to feel behind us! When you continually strive to tell us, you “care†about the passenger, and this unique could use some Frame of mind adjustment – or uncover her Yet another position!
I also wish to touch upon the excellent service AA offers on the handicapped. I'm 84 many years aged and now need to have wheelchair assistance to obtain about within the airports. I had been surprised and delighted in the assistance I received, and in addition within the attitudes in the those who assisted me While using the wheelchair assist, as well as the drivers of your handicap carts in Charlotte airport. They have been all so helpful and really pleasant likewise.
Eventually we gained all of our bags and naturally amongst my luggage wasn't there. As envisioned it absolutely was misplaced, my sons auto seat was missing. Exactly the same females that had lied previously discussed that it needed to be there, scanned in.
Charlestown to Akron worst boarding knowledge at any time. Gate 38 b. A greyhound bus terminal is healthier operate. Good luck in your new Occupations
rosity to us shareholders. Management and all staff of AAL are of course carrying out a great occupation, mirrored inside the steady increase of
I are now living in NYC and perform in the Fashion organization creating 30k a year, so purchasing a $360 flight was a large offer for me. I recently used for and obtained the AAdvantage bank card since resulting from business enterprise I will see here now now be bicoastal and touring NYC-LA extremely routinely, which was The main reason for my very last excursion. I happen to be traveling AA for many years Which explains why I chose them as my airline of choice for my upcoming bicoastal job. On my previous flight #738 on March twenty five 2013 they missing my baggage and it has been over a week now. On account of the nature of my flight I had quite a few valuables in that bag. I'm in Vogue and happen to be amassing exceptional and pricey parts through my everyday living, lots of which I introduced with me and possess collected on travels that I've flown with your business.
I traveled lately on your airlines and seasoned a irritation on Flight us3861 Tuesday oct. 8th 2015 . The air con wasn’t Doing work and because of my asthma it had been hot and I felt funny.